Customer Service

A simple phone call revealed a surprising divide in customer service across Tyler businesses—and why first impressions still matter more than ever.

It's refreshing to see when a restaurant goes above and beyond to make sure you have a great experience.

So yesterday, August 30th, LP&L had an outage that affected nearly 4,000 customers in the area around 34th and Boston.

I know that certain jobs are full of things you would rather not have to do, but if you don't do them, you could lose your job.